Privacy Policy

Effective Date: 16/06/2025

At Velourashine (referred to as “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website https://www.velourashine.com or make a purchase from our store.

1. Information We Collect

When you interact with our website, we may collect the following information:

• Personal Information: Name, email address, phone number, shipping address, and payment details.

• Order Information: Items purchased, order history, and transaction data.

2. How We Collect Information

We collect information in the following ways:

• Account Registration: When you create an account on our website.

• Checkout Forms: When you make a purchase or place an order.

• Contact Forms: When you fill out any inquiry or contact form.

3. Payment Processing

We use Razorpay as our third-party payment gateway to securely process your payments. Your payment information is handled directly by Razorpay and is not stored on our servers.

4. Use of Information

We use your information to:

• Process and fulfill orders

• Communicate order updates and shipping details

• Improve our website and customer experience

• Respond to customer service inquiries

5. Sharing of Information

We do not share, sell, or rent your personal information to third parties. We may, however, share necessary data with:

• Delivery service providers to ensure successful order delivery

• Razorpay to process payments

6. Data Security

We use appropriate technical and organizational measures to protect your personal information. While no system is 100% secure, we work hard to protect your data against unauthorized access, disclosure, or destruction.

7. Your Rights

As an Indian customer, you have the right to:

• Request access to the personal data we hold about you

• Request that we delete or update your personal information

You can email us at velourashine@gmail.com with such requests.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: velourashine@gmail.com
🌐 Website: https://www.velourashine.com